FireHydrant teams allow you to quickly assign a group of people to an incident from Slack or the UI. They're also a great way to organize and see which groups own the services in your application stack.

To create and manage teams, click "Teams" on the left navigation. Then click "New" on the right side of the page. Or, just click this link.

On the New page, enter in the name of the team, and (optionally) a description.

Next, you can add the members of the team. These users must have FireHydrant profiles for your organization to be added to the team. The default incident role will be assigned to the member when the team is assigned to an incident. For example, if you configure a user to have the "Ops Lead" role for the team as their default, when the team is assigned to an incident, that user will automatically be assigned that role.

Lastly, you can add all of the services in your inventory that the team manages. FireHydrant teams are not exclusive owners of services, we support having multiple teams that own the same service or set of services.

Did this answer your question?